.chatbot-trigger{cursor:pointer;z-index:99999;background:#3d352e;border:1px solid #d4af3766;border-radius:50%;justify-content:center;align-items:center;width:60px;height:60px;transition:transform .3s cubic-bezier(.175,.885,.32,1.275),box-shadow .3s,border-color .3s;display:flex;position:fixed;bottom:2rem;right:2rem;box-shadow:0 4px 24px #d4af3726,0 8px 12px #3d352e66}.chatbot-trigger:hover{border-color:#d4af37;transform:scale(1.08);box-shadow:0 8px 32px #d4af374d,0 12px 16px #3d352e80}.chatbot-trigger:active{transform:scale(.96)}.chatbot-trigger-logo{font-family:var(--font-josefin-sans), "Times New Roman", serif;letter-spacing:.05em;color:#d4af37;text-shadow:0 1px 2px #0000004d;font-size:1.4rem;font-weight:600}.chatbot-badge{background:#d4af37;border:2px solid #3d352e;border-radius:50%;width:14px;height:14px;animation:2s infinite chatbot-pulse;position:absolute;top:-2px;right:-2px}@keyframes chatbot-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.7;transform:scale(1.2)}}.chatbot-panel{z-index:9000;transform-origin:100% 100%;background:#fdfaf7;border:1px solid #3d352e1f;border-radius:20px;flex-direction:column;width:400px;height:calc(100dvh - 8rem);max-height:620px;display:flex;position:fixed;bottom:6rem;right:2rem;overflow:hidden;box-shadow:0 24px 80px #3d352e2e,0 4px 16px #3d352e14}.chatbot-panel-enter{animation:.28s cubic-bezier(.34,1.56,.64,1) chatbot-open}.chatbot-panel-exit{animation:.2s forwards chatbot-close}@keyframes chatbot-open{0%{opacity:0;transform:scale(.82)translateY(20px)}to{opacity:1;transform:scale(1)translateY(0)}}@keyframes chatbot-close{0%{opacity:1;transform:scale(1)translateY(0)}to{opacity:0;transform:scale(.88)translateY(12px)}}.chatbot-header{background:#3d352e;flex-shrink:0;align-items:center;gap:.75rem;padding:1.1rem 1.25rem;display:flex}.chatbot-avatar{color:#d4af37;letter-spacing:.05em;background:#d4af3733;border:1px solid #d4af3766;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:.7rem;font-weight:600;display:flex}.chatbot-header-info{flex:1}.chatbot-header-title{color:#f9f6f2;letter-spacing:.1em;text-transform:uppercase;font-size:.82rem;font-weight:600}.chatbot-header-status{color:#f9f6f299;letter-spacing:.05em;align-items:center;gap:.35rem;margin-top:1px;font-size:.7rem;display:flex}.chatbot-status-dot{background:#4ade80;border-radius:50%;width:6px;height:6px;animation:2.5s infinite chatbot-blink;display:inline-block}@keyframes chatbot-blink{0%,to{opacity:1}50%{opacity:.3}}.chatbot-close-btn{color:#f9f6f2b3;cursor:pointer;background:0 0;border:none;border-radius:6px;padding:.25rem;line-height:1;transition:color .2s,background .2s}.chatbot-close-btn:hover{color:#f9f6f2;background:#ffffff1a}.chatbot-messages{scroll-behavior:smooth;flex-direction:column;flex:1;gap:1rem;padding:1.25rem;display:flex;overflow-y:auto}.chatbot-messages::-webkit-scrollbar{width:4px}.chatbot-messages::-webkit-scrollbar-track{background:0 0}.chatbot-messages::-webkit-scrollbar-thumb{background:#3d352e26;border-radius:4px}.chatbot-msg{align-items:flex-start;gap:.6rem;animation:.22s chatbot-msg-in;display:flex}@keyframes chatbot-msg-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chatbot-msg-user{flex-direction:row-reverse}.chatbot-msg-avatar{color:#d4af37;letter-spacing:.05em;background:#3d352e;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:.6rem;font-weight:600;display:flex}.chatbot-msg-bubble{letter-spacing:.01em;border-radius:16px;max-width:78%;padding:.75rem 1rem;font-size:.82rem;line-height:1.55}.chatbot-msg-ai .chatbot-msg-bubble{color:#3d352e;background:#fff;border:1px solid #3d352e14;border-radius:4px 16px 16px;box-shadow:0 1px 6px #3d352e0d}.chatbot-msg-user .chatbot-msg-bubble{color:#f9f6f2;background:#3d352e;border-radius:16px 4px 16px 16px}.chatbot-typing{align-items:flex-start;gap:.6rem;animation:.22s chatbot-msg-in;display:flex}.chatbot-typing-bubble{background:#fff;border:1px solid #3d352e14;border-radius:4px 16px 16px;align-items:center;gap:4px;padding:.75rem 1rem;display:flex;box-shadow:0 1px 6px #3d352e0d}.chatbot-typing-dot{background:tan;border-radius:50%;width:6px;height:6px;animation:1.2s infinite chatbot-typing}.chatbot-typing-dot:nth-child(2){animation-delay:.2s}.chatbot-typing-dot:nth-child(3){animation-delay:.4s}@keyframes chatbot-typing{0%,to{opacity:.5;transform:translateY(0)}50%{opacity:1;transform:translateY(-4px)}}.chatbot-quick-actions{flex-wrap:wrap;gap:.5rem;margin-top:.75rem;display:flex}.chatbot-quick-btn{color:#3d352e;cursor:pointer;letter-spacing:.03em;font-size:.75rem;font-family:var(--font-josefin-sans), sans-serif;white-space:nowrap;background:#fff;border:1px solid #3d352e26;border-radius:50px;padding:.45rem .9rem;transition:all .18s}.chatbot-quick-btn:hover{color:#f9f6f2;background:#3d352e;border-color:#3d352e;transform:translateY(-1px)}.chatbot-products-row{scrollbar-width:none;gap:.6rem;margin-top:.5rem;padding-bottom:.5rem;display:flex;overflow-x:auto}.chatbot-products-row::-webkit-scrollbar{display:none}.chatbot-product-card{cursor:pointer;background:#fff;border:1px solid #3d352e1a;border-radius:12px;flex-direction:column;flex-shrink:0;min-width:140px;max-width:140px;text-decoration:none;transition:transform .18s,box-shadow .18s;display:flex;overflow:hidden}.chatbot-product-card:hover{transform:translateY(-3px);box-shadow:0 8px 24px #3d352e1f}.chatbot-product-img{aspect-ratio:2/3;object-fit:cover;background:#f5f1ed;width:100%;display:block}.chatbot-product-info{flex-direction:column;flex:1;gap:.2rem;padding:.6rem;display:flex}.chatbot-product-name{color:#3d352e;letter-spacing:.03em;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;font-size:.7rem;font-weight:600;line-height:1.3;display:-webkit-box;overflow:hidden}.chatbot-product-price{color:#3d352e;letter-spacing:.03em;font-size:.72rem}.chatbot-product-original{color:#999;margin-left:.25rem;font-size:.65rem;text-decoration:line-through}.chatbot-product-cat{color:#888;text-transform:uppercase;letter-spacing:.07em;font-size:.62rem}.chatbot-product-view-btn{color:#f9f6f2;letter-spacing:.08em;text-transform:uppercase;cursor:pointer;text-align:center;font-size:.65rem;font-family:var(--font-josefin-sans), sans-serif;background:#3d352e;border:none;border-radius:6px;margin:0 .6rem .6rem;padding:.4rem;text-decoration:none;transition:background .18s;display:block}.chatbot-product-view-btn:hover{background:#574840}.chatbot-order-card{color:#3d352e;background:#fff;border:1px solid #3d352e1a;border-radius:12px;margin-top:.5rem;padding:1rem;font-size:.78rem}.chatbot-order-id{color:#888;text-transform:uppercase;letter-spacing:.08em;margin-bottom:.5rem;font-size:.65rem}.chatbot-order-status-badge{letter-spacing:.08em;text-transform:uppercase;border-radius:50px;padding:.2rem .65rem;font-size:.65rem;font-weight:600;display:inline-block}.status-processing{color:#856404;background:#fef9e7}.status-shipped{color:#0c63e4;background:#e8f4fd}.status-delivered{color:#065f46;background:#d1fae5}.status-cancelled{color:#991b1b;background:#fee2e2}.chatbot-input-area{background:#fff;border-top:1px solid #3d352e14;flex-shrink:0;padding:.85rem 1rem}.chatbot-input-row{align-items:flex-end;gap:.5rem;display:flex}.chatbot-input{font-size:.82rem;font-family:var(--font-josefin-sans), sans-serif;color:#3d352e;resize:none;letter-spacing:.02em;background:#fafaf9;border:1px solid #3d352e33;border-radius:24px;outline:none;flex:1;max-height:80px;padding:.6rem 1rem;line-height:1.5;transition:border-color .2s}.chatbot-input:focus{border-color:#3d352e}.chatbot-input::placeholder{color:#b0a89f;letter-spacing:.03em}.chatbot-send-btn{cursor:pointer;color:#f9f6f2;background:#3d352e;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;transition:background .18s,transform .18s;display:flex}.chatbot-send-btn:hover{background:#574840;transform:scale(1.06)}.chatbot-send-btn:disabled{cursor:not-allowed;background:#c5b8ae;transform:none}.chatbot-input-hint{color:#bbb;text-align:center;letter-spacing:.03em;margin-top:.4rem;font-size:.62rem}.chatbot-support-actions{flex-wrap:wrap;gap:.5rem;margin-top:.75rem;display:flex}.chatbot-support-btn{letter-spacing:.05em;text-transform:uppercase;cursor:pointer;font-size:.72rem;font-family:var(--font-josefin-sans), sans-serif;border:1px solid;border-radius:50px;align-items:center;gap:.4rem;padding:.45rem .85rem;text-decoration:none;transition:all .18s;display:inline-flex}.chatbot-support-whatsapp{color:#fff;background:#25d366;border-color:#25d366}.chatbot-support-email{color:#3d352e;background:0 0;border-color:#3d352e4d}.chatbot-support-email:hover{color:#f9f6f2;background:#3d352e;border-color:#3d352e}.chatbot-step-options{flex-direction:column;gap:.4rem;margin-top:.75rem;display:flex}.chatbot-step-btn{color:#3d352e;cursor:pointer;text-align:left;letter-spacing:.02em;font-size:.78rem;font-family:var(--font-josefin-sans), sans-serif;background:#fff;border:1px solid #3d352e26;border-radius:10px;padding:.6rem .9rem;transition:all .18s}.chatbot-step-btn:hover,.chatbot-step-btn.selected{color:#f9f6f2;background:#3d352e;border-color:#3d352e}.chatbot-welcome{text-align:center;padding:.5rem 0 1rem}.chatbot-welcome-logo{letter-spacing:.2em;text-transform:uppercase;color:#d4af37;margin-bottom:.6rem;font-size:.65rem}.chatbot-welcome-text{color:#5a4e47;letter-spacing:.02em;font-size:.78rem;line-height:1.55}@media (max-width:480px){.chatbot-trigger{width:54px;height:54px;bottom:1.25rem;right:1.25rem}.chatbot-panel{transform-origin:bottom;z-index:9999;border:none;border-radius:0;width:100%;height:100dvh;max-height:100dvh;position:fixed;inset:0}.chatbot-panel-enter{animation:.3s cubic-bezier(.34,1.56,.64,1) chatbot-open-mobile}@keyframes chatbot-open-mobile{0%{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}.chatbot-input-area{padding-bottom:max(.85rem, env(safe-area-inset-bottom))}.chatbot-product-card{min-width:128px;max-width:128px}}